Michael Mastous - President

Michael has been in the service industry most of his professional life. He entered the workplace as a full-line insurance agent after attending school in Japan in the early 80's, then entered the emerging franchise industry upon being hired by Chem-Dry, an up-and-coming cleaning franchisor. What began as a basic sales position evolved into something entirely different, with Michael at last holding the National and International Franchise Director position.

In 1992, Michael formed a partnership to open what very quickly became a multi-location, full-service disaster restoration firm in Southern California. Throughout this period of growth, Michael conducted operations in multiple disaster situations throughout California including the Malibu fires and the Northridge earthquake.

After selling his interest in this firm, Michael was recruited to set up and manage a start-up national franchise that specialized in insurance-referred structural and cosmetic repair assignments. Over the next five years, Michael assisted the set-up and management of offices throughout the United States. 

Michael then moved to the opposite side of the insurance claims process when he went to work as a property claims consultant. He started out working as a large loss adjuster then expanding into areas such as new adjuster training, settlement of post-deposition pre-trial mold lawsuits, large-loss contractor disputes, large commercial assessments, and numerous white-waiver settlements; he further served as an expert witness to address actual property damages sustained. Michael was a first responder on most major disasters within that time period, including the Los Alamos fires, the Oklahoma tornados, the California fires, Hurricanes Charlie and Katrina, and hundreds of less-publicized occurrences.

Taking the wealth of experience and knowledge that he had gathered from his 20 years in the industry, Michael decided that it was time to bring that complex amalgam of experience together to form one cohesive operation that utilized the best aspects of all he knew. Thus was the inspiration for what is now Delta Disaster Services®, an established, proven market leader on the Front Range.

Michael was born and raised in Wisconsin, and currently resides outside Boulder with his wife. When not working, he enjoys all outdoor activities.